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General Information

For most printing jobs 300 dots per inch (dpi) is the minimum resolution to guarantee acceptable printing results.  For larger products such as banners, we recommend sharper resolution which can range from 300 to 1200 dpi, depending on the the intended use of the printed piece.  If we do not have at least a 300 dpi, you risk a finished product that has a blurry image.



If your file is missing the images you desire, you would re-save your file properly so that images will not drop out during printing.

We do not normally accept images by themselves.  The only exception is if you engage our graphic designer to help you with your project.  Otherwise, images must be placed in your work and files saved properly.  Please refer to your software program manual for information on how to save your files properly.

Vector-based software programs such as Illustrator or InDesign have a tendancy of images dropping out when transparency effect is being used.  If using photoshop, you should flatten all layers before saving to keep all images and text in place.

Fonts must be embedded in PDF files.

Fonts must be outlined or convered to paths or curves in EPS files.

Some fonts have copyright restrictions and will not embed in PDF files.


If your artwork contain borders, you must make sure all borders are 0.25" wides on each side of your artwork.  In addition, you need to add a 0.125" bleed on each side of your artwork.  This approach will ensure proper cutting and help the finished product maintain a symmetrical appearance.  If you do not follow these guidelines, you risk creating a border that looks uneven.

All critical elements (text, images, logos, etc.) must be kept at least 0.125" inside the edge, but 0.25" is preferred.  Anything left close to the edge may be cut off during trimming.

Bleed is the portion of the product that will be trimmed off when it is cut to it's final size.  The purpose of a bleed is to continue a color, image or design to the edge of the product.  Due to the possibility of shifting in the trimming process, a bleed is required to ensure that a white line does not show on the edges of your finished product.   We require a .25" bleed around the perimeter of your atwork when the color extends to the edge of the paper. 

Please build your print ready file by adding the appropriate bleed to your file. 

For example all business cards are 2" x 3.5"  When creating your document, we require .25" bleed which means your document size should be 2.50 x 4.00.